Using Your Cooling Hero Portable Air Cooler

Q: How Long Does The Water Tank Last?

A: 8-hour long cooling water tank. Add water and ice to the tank for the most effective & instant cooling.

Q: Is It Noisy?

A: Performs at 100% noise-free operation

Q: What Does The Air Filter Do?

A: The multi-layer filter cartridge traps all the allergens, pollutants, microbes & dust to release air that's clean & fresh. The filters can also be easily replaced.

Q: Are There Different Settings?

A: There are 3 different cooling modes. Choose from gentle, moderate or artic chill to enjoy the temperature & fan speed for your customized comfort.

Q: Is It Easy To Set Up?

A: Just plug and play! No complicated installation or set up, just add water & the Evaporative Cooling Technology will do the rest.

Q: How Long Will My Order Take To Arrive?

A: All orders will be shipped UPS within 48 hours after order confirmation. Please allow 5-7 business days for standard delivery. You will receive an email confirmation with your tracking number after your order is shipped. You may track your package or sign up for SMS shipping alerts by going to the carrier’s website,